# Pioneer Help Center

> Pioneer is an AI BD platform: smart web-research pipelines that discover, qualify, and enrich leads. These docs cover pipelines, criteria, leads, properties, importing, and billing.

## Start Here
- [Getting Started](https://usepioneer.ai/docs): What Pioneer does for you, and the fastest route to your first batch of qualified leads.
- [From Signup to Your First 50 Qualified Leads](https://usepioneer.ai/docs/first-50-leads): Follow one founder through the complete Pioneer journey, from signup through a first pipeline, teaching criteria, triaging the board, finding the decision-maker, and exporting.
- [Create Your First Pipeline](https://usepioneer.ai/docs/first-pipeline): Describe who you're looking for, split deal-breakers from preferences, and get your first batch of researched leads.
- [Your Pipeline & Board](https://usepioneer.ai/docs/pipelines): A pipeline is a research question Pioneer keeps answering. The board is where its answers meet your judgment.
- [Teach Pioneer What a Great Lead Looks Like](https://usepioneer.ai/docs/concepts/criteria): Criteria are the highest-impact words you write in Pioneer, the rules that guide both search and judgment.
- [How Pioneer Finds Leads](https://usepioneer.ai/docs/concepts/discovery): Pioneer explores the open web the way a diligent researcher would, iteratively, with every candidate identity-checked and qualified before you see it.
- [Read a Lead's Research](https://usepioneer.ai/docs/concepts/leads): Every lead arrives already researched. How to read the card, weigh the verdicts, and make calls that teach Pioneer.
- [Import Your Own Leads](https://usepioneer.ai/docs/features/import): Already have leads you want qualified? Paste them in, and Pioneer researches and qualifies them like everything else it finds.
- [Enrich Leads with Properties](https://usepioneer.ai/docs/features/properties): Properties answer "what exactly do I need to know about every lead?" and, when the answer is a person, they find the human with verified contact details.
- [Export Your Leads](https://usepioneer.ai/docs/features/export): Get your research out of Pioneer by downloading a CSV from the board, or using the files attached to your results email.
- [Sharing a Pipeline](https://usepioneer.ai/docs/features/sharing): Give an investor, advisor, or partner a live read-only view of your pipeline, with no account or login required on their side.
- [My Network](https://usepioneer.ai/docs/features/my-network): Bring your private network into Pioneer, research contacts from the open web, and find warm paths to the people on your leads.
- [Refine Your Pipeline](https://usepioneer.ai/docs/guides/refining): Pioneer gets better the more you react to it. The refinement loop, covering steering, recommended actions, and reading your results.
- [Find the Right People](https://usepioneer.ai/docs/guides/people): A qualified company is only half the job. How to go from "good company" to "the right person, with a verified way to reach them."
- [Correct Pioneer's Research](https://usepioneer.ai/docs/guides/accuracy): Spotted a wrong email, photo, or data point? Mark it inaccurate, and Pioneer clears it, finds a replacement, and never repeats the mistake.
- [Pipeline Best Practices](https://usepioneer.ai/docs/guides/quality): The setup habits and judgment calls that separate great pipelines from noisy ones, covering purpose, criteria strategy, the 70% rule, and board hygiene.
- [Example Pipelines](https://usepioneer.ai/docs/guides/use-cases): Six complete pipeline setups (description, criteria, and properties) for the most common things people build with Pioneer.

## Your Team
- [Teams & Workspaces](https://usepioneer.ai/docs/teams): How workspaces work in Pioneer - joining your team automatically, inviting teammates, roles, and what's shared.

## Billing
- [Credits & Billing](https://usepioneer.ai/docs/credits): How Pioneer's credit-based pricing works, including what costs a credit, what's free, and how to top up.

## For Agents & Developers
- [Use Pioneer With Your Agent](https://usepioneer.ai/docs/agents): Run Pioneer from Claude Code, Codex, Devin, Hermes, or any custom agent that can call an HTTP endpoint, and the skill-first setup that makes it work well.
- [API](https://usepioneer.ai/docs/api): The Pioneer HTTP API (v1) for running pipelines, reading leads, and working with your network programmatically.

## Help
- [Troubleshooting & FAQ](https://usepioneer.ai/docs/troubleshooting): Quick answers to the most common questions about stuck leads, unexpected results, missing data, and more.